Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: June 1, 2025

Introduction

APIStack ("we," "our," or "us") operates the website apistack.online and provides API marketplace services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account information (name, email address, password)
  • Profile information and preferences
  • Payment information (processed securely through Stripe)
  • API usage data and analytics
  • Support communications and feedback

Information Automatically Collected

  • Usage data (API calls, response times, error rates)
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, actions taken)
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and manage subscriptions
  • Send important updates and notifications
  • Provide customer support and respond to inquiries
  • Monitor usage and prevent abuse
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our platform (e.g., Stripe for payments, Clerk for authentication)
  • Legal Requirements: When required by law, regulation, or court order
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for other purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Usage Data: Retained for up to 2 years for analytics and service improvement
  • Payment Records: Retained for 7 years as required by financial regulations
  • Support Communications: Retained for 3 years to provide ongoing support

You may request deletion of your personal data at any time, subject to legal retention requirements.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to processing of your personal information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers
  • Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "last updated" date at the top of this page
  • Notify you via email for material changes
  • Post the new policy on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@apistack.online
Website: apistack.online
Response Time: We respond to privacy inquiries within 30 days